MUSTARD MADE LOCKERS FAQ
shipping
Our products are shipped from Mustard Mades Sydney warehouse (If we don't have it in stock in our store)
We use 'live quoting' which means you are charged accurately based on where you are, what you order + which carrier will give the best rate.
You will be sent confirmation of shipping + be able to track your delivery.
Please carefully check your address is correct as a re-delivery fee may be charged if the address is incorrect.
The courier will be able to leave the parcel in a suitable place if you are not home (please let us know if this doesn't work for you immediately after purchasing + we can arrange a signed for delivery).
We use 'live quoting' which means you are charged accurately based on where you are, what you order + which carrier will give the best rate.
You will be sent confirmation of shipping + be able to track your delivery.
Please carefully check your address is correct as a re-delivery fee may be charged if the address is incorrect.
The courier will be able to leave the parcel in a suitable place if you are not home (please let us know if this doesn't work for you immediately after purchasing + we can arrange a signed for delivery).
We cannot deliver to PO Box addresses.
delivery times
We know you're excited to get your hands on your goodies! Please allow 1-7 working days for your order to be dispatched from our warehouse. Delivery times will vary depending on where you're based, but generally, this is between 2-10 working days from the date of dispatch.
During busy periods and sale times please allow additional time for dispatch and delivery.
rural + remote
If you are in a rural or remote area we cannot guarantee door-to-door delivery. If the carrier is unable to deliver to your chosen address you will be contacted + given a pick up location.